Faqs

At the reception, upon confirmation of arrival time.

You will receive an email confirming your booking.

You can enter the apartments from 3pm and the check-out time is 11pm. If you need to enter at an earlier or later time, please let us know and we will check whether this can be accommodated.

For arrivals after 19pm we provide access codes. Please let us know Your arrival time beforehand.

VERY IMPORTANT: Due to the new security protocols, we remind you that we do not have a 24-hour reception, so we ask you to inform us of your arrival time to move around and give you the keys to the apartment (we request that you notify us in case of delay in time agreed)

There is no extra charge if you let us know within 7 days.

According to the payment method established in the season.

No, the price stated on our website includes taxes except the tourist tax. 

On the day of your arrival we ask for a deposit of €200, which will be returned to you on the day that you leave

The credit card is to guarantee your booking.

We have a service from 9.00 to 19.00 and outside these opening hours we have an emergency telephone number.

We ask you to let us know as soon as possible so that it can be repaired, replaced or the cost calculated.

The maximum capacity is 2 people maximum. Extra beds are not allowed.

Not at all, the apartments are fully equipped. 

No animals apart from guide dogs are allowed.

Smoking is not permitted in the apartments, except on the balcony in the suite or in the area of the patio which is intended for smoking.

No stag or hen parties are accepted.